Fallsview Casino Resort registration and My Momentum setup

Getting started with My Momentum

At Fallsview Casino Resort, almost everything on the personalized side runs through one thing: your My Momentum account. This is the loyalty and account system that we share with Casino Niagara, our sister casino just a few minutes away. One set of credentials, recognized at both locations. Once you are registered and active, you can see tailored offers, make dining and show reservations, enter promotional contests, and manage event bookings through the main site at fallsviewcasinoresort.com.

If you visit without a My Momentum profile, the casino floor is still open to you, but most of the customized services stay in the background. Offers, reservations, contest entries, targeted promotions - those sit behind the account login and are tied directly to your Momentum details.

Before you register

There are a few points to check off before you start filling in any form. You must be at least 19 years of age, which is the legal minimum to access casino gaming in Ontario and to hold a My Momentum account with us. It is also important to note that anyone currently in a self-exclusion program, or otherwise not allowed to enter Ontario gaming sites under AGCO or OLG rules, is not eligible to register. The same restriction applies if a court order limits or bans your access to gaming facilities in the province.

For identification, a valid piece of government-issued photo ID is required when you claim prizes and when we confirm your account details. Having that ID with you keeps things moving more smoothly. Canadian residents can register without extra conditions. Some promotions may have additional rules tied to where you live, but those are usually spelled out in each specific contest description and terms.

Fallsview Casino Resort is owned by the Ontario Lottery and Gaming Corporation (OLG), while Mohegan has operated the property since 2019. Because we operate under a provincial regulatory framework, the eligibility rules above are not optional - they come straight from the governing requirements.

Creating your My Momentum account online

The online registration process is fairly direct. Go to fallsviewcasinoresort.com, open the My Momentum area in the main navigation, and choose the option to create a new account. From that point, you will be asked to:

1. Provide your full legal name, date of birth, and a valid email address.
2. Confirm that you meet the age requirement and accept the terms and conditions.
3. Submit the form only when all fields are complete, since incomplete forms are not treated as valid registrations.
4. Look for a confirmation message in the email inbox you provided.
5. Use the instructions in that message to activate your account and set your login credentials.

Once activation is finished, you can sign in through fallsviewcasinoresort.com/login.html any time you want to review offers, check event details, or manage your bookings. If you log in and do not see your offers or expected promotions, it is better not to wait: call 1.877.376.9722 or visit the Momentum Desk or VIP Services Desk at the resort so our team can review your profile.

If you prefer not to register online at all, or you get stuck part-way through the form, you can call 1.888.325.5788 between 7am and 1am any day. Account setup can also be handled directly on property at the Momentum Desk at 6380 Fallsview Blvd, Niagara Falls, Ontario, where staff will walk you through each step of creating and verifying your My Momentum account.

What opens up after registration

There is also one practical timing tip that is worth keeping in mind. For any loyalty account at a resort-style property like ours, setting it up before your first stay or gaming visit usually saves time. On busy evenings or weekends, the Momentum Desk can have a noticeable lineup; having your registration already in place makes arrival quite a bit smoother.

Entering contests and promotions

We run different promotional contests over time, and most of them require a separate online entry. They do not automatically pull your name from your My Momentum account, even if you are already registered with us. For official contests, including ones like The Price is Right Live! promotion, the digital entry process generally follows this pattern:

1. Watch for official contest notices through the Fallsview Casino Resort website or our linked social media posts.
2. Use the link included in that official notice - the link will always lead to a Niagara Fallsview Casino Resort page and not to a third-party domain.
3. Before you enter any personal details, double check that you are on the fallsviewcasinoresort.com domain.
4. Open the Online Entry Form that appears on the specific contest page.
5. Fill in your first and last name, date of birth, and email address, and confirm that you meet the age requirement.
6. Make sure all required fields are completed, since partial entries are not counted as valid.
7. Limit yourself to a single entry per contest period; when we see multiple submissions from the same person, those are disqualified under the rules.
8. If you are drawn as a winner, you will be required to sign a Declaration and Release and present valid government-issued photo ID.

Contest-related correspondence, including winner inquiries, should be mailed to: Niagara Fallsview Casino Resort, 6380 Fallsview Blvd., P.O. Box 300, Niagara Falls, ON L2G 7X5, Attention: Advertising Department - Social Media Contest.

Managing reservations and account activity

Once your Fallsview Casino Resort registration is complete, the My Momentum portal becomes the main place where you look after your account. The My Reservations area at fallsviewcasinoresort.com/my-momentum/my-reservations.html allows you to review upcoming show and event bookings and make certain changes. Adjustments made less than 48 hours before an event cannot be processed through the portal, so in those cases we ask you to call 1.877.376.9722 directly.

Dining reservations are managed in a different section on the website. If you try to book online and do not find a time that works, you can call 1.888.325.5788 and our team will check availability. That same number is also where you can ask general questions about your My Momentum account or get assistance with login issues, with phone support offered every day from 7am to 1am.

If you need a Win/Loss Statement, you can request it at any Cage Cashier while you are on-site. Requests can also be made at a distance, either by phone at (905) 374-6928 x24102, by fax to (905) 353-6733, or by mail addressed to: Niagara Casinos, c/o Casino Finance, P.O. Box 300, Niagara Falls, Ontario, L2E 6T3, Canada.

Key contact numbers

About the resort

Niagara Fallsview Casino Resort opened its doors on June 10, 2004, on a cliff directly overlooking the Horseshoe Falls. By its own description, it operates as the largest gaming resort facility in Canada, and the property is run as a full-service resort: casino floor, hotel tower, a variety of dining venues, live entertainment spaces, and event and meeting facilities. We are owned by OLG and have been operated by Mohegan since 2019.

Guests staying at the hotel should be aware that a daily resort fee of $9.95 plus applicable taxes is charged and collected at checkout. In addition, for bookings that include nights after April 1, 2026, a municipal fee of 4% of the room rate per night will apply, and this amount is also adjusted and finalized when you check out.

Access to the casino gaming areas is limited to guests aged 19 and older. Individuals who are prohibited from entering Ontario gaming sites under AGCO or OLG rules - including those who have enrolled in self-exclusion programs or who are under applicable court orders - are not permitted in these gaming spaces. For regulatory and security purposes, video surveillance and facial recognition technology are in use on site. These tools help support compliance obligations and assist in identifying self-excluded individuals.

Resort and regulatory overview

The My Momentum program links Fallsview Casino Resort directly with Casino Niagara under the Niagara Casinos operational structure. Both sites share the same loyalty account system, a common set of contact numbers, and access to Momentum Desk services. When you complete your Fallsview Casino Resort registration and receive a Momentum account, that single profile is recognized at Casino Niagara as well, with no extra setup step needed. Player services, finance, and compliance for the two properties are coordinated under the same umbrella, which is why account details move with you from one casino to the other.